Guides
The broker of record letter, explained
Moving brokers and moving insurers are two different actions. Here is how a broker of record letter works.
Greater Edmonton
Commercial Insurance Broker in Leduc
Nisku files carry large schedules and contract requirements that a main street policy was never built for. This page is about how we handle Leduc and Nisku accounts.
The business park next door is one of the largest energy manufacturing clusters in the country and the airport has grown a cargo and logistics economy beside it, which makes this a place of big buildings, long equipment lists and agreements that specify what a vendor carries. Downtown Leduc has an ordinary retail street with none of that. A broker who treats the two the same gets one of them badly wrong. We keep a small book so that the difference is obvious rather than something to be worked out later.
Why Owners Move
What we hear fromLeduc business owners.
01
My limits have not changed even though we have doubled
Large industrial buildings and long equipment schedules go stale faster than anything else, because the numbers are big enough that a small drift becomes a serious shortfall. A renewal that simply rolls forward will never catch any of it.
02
I sent them a contract and nobody read it
Energy services and fabrication work arrives with insurance requirements attached, and reading them is the job. Filing the document instead means finding out about the shortfall after the work has already been agreed.
03
They do not really understand my industry
Fabrication, freight and energy services get grouped together by anybody not paying attention, and the wording that follows suits none of them. Classification is the quiet decision that sets both your price and your coverage.
04
I never speak to the same person twice, and they never know my business
A file with a long equipment schedule and several contracts behind it takes real time to learn. Handing it around annually means nobody ever does, and you carry the knowledge on their behalf.
Why We Stand Out
What you get insteadas our client in Leduc.
- Proudly independent, with fourteen insurance partners behind you
- Nobody owns part of us, so an industrial file goes to an underwriter who wants that class rather than to a house market by default. On large schedules the spread between insurers is wide enough to be worth contesting.
- Relationships, not transactions
- One experienced broker holds the account throughout, so the equipment list and the contracts behind it stay in one head. There is no queue and no annual handover of a file that took months to understand.
- Deep commercial expertise
- More than twenty years across underwriting, difficult placements, hard-market renewals and claims advocacy. Large property schedules and contract-driven liability are the everyday work here rather than an unusual request.
- Built around how you really operate
- We ask what the buildings hold, where the units travel and which agreements you have signed, then build to those. A downtown Leduc retailer gets a program with none of that attached, sized to what they run.
- Explained in plain language
- Why a schedule was valued the way it was, what a contract clause is really asking for and where a deductible bites. None of it requires an insurance background to follow.
- Superior service, backed by advanced technology
- Our systems were built in house, by people who understood the work before they wrote a line of it. That is why a certificate for an airport contract takes minutes, and why your policies and invoices sit in a client portal you control. Technology should serve the person using it, and every screen we build is judged on that.
Your Broker
Mandy Stierman · Founder & Principal Broker
Licensed Alberta broker · 20 years in insurance
Velocity Insurance Inc. is a proudly independent, female-led commercial brokerage founded and owned in Alberta. Mandy was formerly an Account Executive with Spruceland Insurance and is a member of the Insurance Brokers Association of Alberta.
What clients sayabout working with us.
★★★★★
“She took the time to explain everything clearly in a way that actually made sense… her rates were more than competitive, and the level of service she provided was truly exceptional. It’s so refreshing to work with a woman entrepreneur who is not only amazing at what she does, but also genuinely cares about her clients.”
TJ Aneca · a month ago · Google
Reviews come from clients across Alberta, Leduc included. Read them on Google
Common Questions
Choosing a brokerin Leduc.
Do you insure businesses in Nisku as well as Leduc?
Yes, and a good part of what we write in this area sits in the business park. The industrial files and the downtown retail files go to the same broker and get built completely differently.
Who will be handling my account?
Mandy Stierman, who owns the brokerage. She reads the contracts, negotiates the placement, keeps the schedules current and takes the call afterwards. The account does not move to somebody else once written.
What sets Velocity apart from a bigger brokerage?
Large schedules and contract work reward a broker with the time to read them. Volume offices are optimised for the opposite, and a Nisku file is exactly the kind that gets processed rather than understood.
You are independent. How do I know the price is competitive?
With fourteen insurance partners and no default insurer, the file is genuinely shopped and you see what came back. On an industrial risk that difference is worth considerably more than it is on a small storefront.
What happens at my renewal?
The schedules get revisited rather than reprinted, because that is where these files tend to go wrong. We check the contracts you now hold, then decide whether the market should be tested.
How quickly do you respond?
Same business day for a question, and certificates as soon as we can turn them around once cover is bound. Where something waits on an underwriter, we say so rather than leave it quiet.
What does it cost to use a broker?
Nothing beyond the premium. Commission comes out of what the insurer already charges and is present whether a broker is involved or not. You keep the cost either way and simply lose the person who argues your corner.
How easy is it to switch insurance brokers?
It takes one signature. A broker of record letter transfers the policy with insurer, wording and premium unchanged, nothing cancelled and no gap. Large schedules do not need to be re-submitted for it.
Could you review my current insurance program?
Yes, free and without obligation. Send the policy and the schedules, and Mandy will tell you whether the values still stand up, whether the classification is right and whether you are paying too much.
The Next Step
Talk to the brokerwho would handle your file.
Send us what you have and we will tell you what we would do with it. If we are not the right brokerage for your business we will say so on the first call.
Talk to a Leduc broker
How do you prefer to work through your insurance?
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