Guides
The broker of record letter, explained
Moving brokers and moving insurers are two different actions. Here is how a broker of record letter works.
Greater Edmonton
Commercial Insurance Broker in Beaumont
Plenty of Beaumont businesses are buying commercial insurance for the first or second time, and nobody has ever walked them through it. This page is where we start.
The town became a city in 2019 and the commercial side is still catching up with how fast people arrived. Trades, local retail, restaurants and personal service businesses keep opening to serve them, and most are owner operated. What that means in practice is a lot of policies bought quickly, under pressure from a lease or a contract, and never revisited since. The usual problem here is not a bad policy. It is one that described the business accurately two years ago and does not any more.
Why Owners Move
What we hear fromBeaumont business owners.
01
My limits have not changed even though we have doubled
Revenue climbs, a second vehicle appears and the equipment list grows, while the schedule still describes the business at the point it was written. Under-declared revenue is the commonest reason a small claim gets paid short.
02
Nobody ever explained what I was buying
A first commercial policy usually gets bought under time pressure from a landlord or a customer, and nobody walks the owner through it. Years later the owner still could not say what is excluded.
03
They do not really understand my industry
A restaurant needs liquor liability and spoilage cover. A salon or studio needs professional liability for the treatments themselves. Sold a general package, both are missing the cover most likely to be called on.
04
I had to chase them for a certificate and nearly lost the job
A landlord on 50 Street or a general contractor sets a deadline for proof of insurance and the request goes into a queue. For a young business that delay can cost a contract it needed.
Why We Stand Out
What you get insteadas our client in Beaumont.
- Proudly independent, with fourteen insurance partners behind you
- Nobody owns a piece of this brokerage, so a small Beaumont file goes to whichever insurer genuinely wants that class rather than into a house market by default. Small accounts benefit from that most, because they are the ones nobody bothers to shop.
- Relationships, not transactions
- One experienced broker, reachable directly, for a business too small to interest a service desk. Mandy quotes the file, places it and answers the phone herself when something changes.
- Deep commercial expertise
- More than twenty years across underwriting, complex placements, hard-market renewals and claims advocacy, brought to a file most brokerages would hand to their most junior person. Being owner operated does not make a business uncomplicated to insure.
- Built around how you really operate
- We ask what the business does now, not what it did when the policy was written, and rebuild the numbers at every renewal. Growth is the normal state of a Beaumont business and the program should keep up with it.
- Explained in plain language
- What you have bought, what it excludes and what would happen if you claimed, explained once and properly. First-time buyers deserve that more than anybody and almost never get it.
- Superior service, backed by advanced technology
- Our technology was built in house, and it was built around people who have a business to run and no interest in insurance software. Your policies, your certificates and your billing live in a client portal you open yourself, at whatever hour suits. Behind it the routine work runs on its own, and the time that saves goes back into your file.
Your Broker
Mandy Stierman · Founder & Principal Broker
Licensed Alberta broker · 20 years in insurance
Velocity Insurance Inc. is a proudly independent, female-led commercial brokerage founded and owned in Alberta. Mandy was formerly an Account Executive with Spruceland Insurance and is a member of the Insurance Brokers Association of Alberta.
What clients sayabout working with us.
★★★★★
“She took the time to explain everything clearly in a way that actually made sense… her rates were more than competitive, and the level of service she provided was truly exceptional. It’s so refreshing to work with a woman entrepreneur who is not only amazing at what she does, but also genuinely cares about her clients.”
TJ Aneca · a month ago · Google
Reviews come from clients across Alberta, Beaumont included. Read them on Google
Common Questions
Choosing a brokerin Beaumont.
Do you insure Beaumont businesses?
Yes, and it is a growing part of the book. Mostly trades, local retail, restaurants and personal service businesses. We are an Alberta brokerage working remotely, so distance changes nothing about what we can place.
Who will be handling my account?
The owner herself, Mandy Stierman. For an owner operated business that tends to be the whole difference, because you are dealing with the decision maker instead of somebody relaying messages to one.
I am a sole proprietor. Do I really need commercial insurance?
If you have customers, premises, tools or a vehicle used for work, then generally yes. A personal auto policy will not respond to a vehicle used commercially and a home policy will not cover a customer injured at your shop. Most leases in Beaumont require you to carry liability cover regardless.
What sets Velocity apart from a bigger brokerage?
Small accounts get the least attention at a large office, because they are worth the least to it. We are built to make an owner operated file worth doing properly, which mostly means giving it an experienced broker rather than a junior one.
You are independent. How do I know the price is competitive?
Small files are the ones most often left unshopped, so having fourteen insurance partners matters more here than it does on a large account. The file is tested and you see the results beside our recommendation.
What happens at my renewal?
We start by asking what changed, since a growing business changes a lot in twelve months. Revenue, staff, vehicles, equipment and any new lease go back into the numbers before anything is quoted.
How quickly do you respond?
Same business day for a question, and certificates as soon as we can once the policy is bound. If a landlord or a contractor has put a date on it, say so and it moves up.
What does it cost to use a broker?
Nothing you pay across to us. The insurer builds a commission into the premium whether or not a broker is involved, so dealing direct saves you nothing and costs you the advice.
How easy is it to switch insurance brokers?
One signature on a broker of record letter and the policy moves as it stands, same insurer, same wording and same premium. Nothing lapses. You can do it at any point rather than waiting for renewal.
Could you review my current insurance program?
Yes, free and with no obligation whatsoever. Send whatever documents you have and Mandy reads them herself, then tells you plainly whether the cover fits the business you run today.
The Next Step
Talk to the brokerwho would handle your file.
Send us what you have and we will tell you what we would do with it. If we are not the right brokerage for your business we will say so on the first call.
Talk to a Beaumont broker
How do you prefer to work through your insurance?
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