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Business interruption explained: how to work out the limit your business needs

Business interruption explained: how to work out the limit your business needs

Property insurance rebuilds the building. Business interruption replaces the income the building was earning while it is being rebuilt. Most businesses insure the first properly and guess at the second.

Business interruption, explained.

Business interruption insurance replaces the income your business would have earned had the loss not happened, and pays the fixed costs that keep running while you are shut down. It is an endorsement to the property policy rather than a separate contract, so it responds only when there is covered physical damage.

Canada uses two forms, and they are not interchangeable

Almost every Canadian commercial policy writes business interruption on one of two forms. Which one you have changes what gets deducted, what coinsurance percentage applies, and crucially, when the money stops.

  • The Gross Earnings form pays from the date of loss until the property is repaired, or could reasonably have been repaired. Then it stops, whatever your sales are doing. Coinsurance is stated in your declarations, usually 50% or 80%.
  • The Profits form keeps paying until your income is back to pre-loss levels, up to an indemnity period you choose in advance. It carries a 100% coinsurance requirement, which means there is no margin built into it whatsoever.

The difference matters most in the recovery. Repairs finishing is not the same thing as customers coming back. Under the Gross Earnings form, the months you spend rebuilding your order book after the doors reopen are yours to fund.

How each one calculates the value

Both start from sales and strip out the costs that stop when sales stop. They just do it with different vocabulary.

Under the Gross Earnings form, you take your sales and any other earnings the business brings in, then take out the stock you buy to sell, the packaging that goes with it, and the materials, supplies and outside services you use up delivering the work.

Under the Profits form, you take your sales and take out the same kind of thing: the costs that fall away in step with sales. The full Profits wording also adjusts for the movement in stock and work in progress between the start and end of the year. That is nil for a service business and small for most others, but if you carry significant inventory that swung hard last year, it belongs on your worksheet.

The mistake that does the most damage

Deducting too much. The only costs that come out are the ones that fall away when the business stops operating. Payroll usually is not one of them, because the entire purpose of the coverage is to hold your team together so there is a business to come back to. Treat wages as a variable cost on the worksheet and you will insure a fraction of your real exposure.

Rent, utilities, insurance, loan payments, management salaries and professional fees all keep running while the doors are shut. Those are precisely what the coverage exists to pay.

Payroll is a decision, not a default

Payroll deserves its own section, because it is the biggest continuing cost most businesses have and the one policies handle in the least obvious way.

Policies split your people in two. Ordinary payroll is the entire payroll expense for all employees except officers, executives, department managers and employees under contract. Those excepted salaries are treated as standing charges: they stay insured, because a business obviously cannot dispense with its management and expect to reopen. Everyone else is ordinary payroll, and that is the part you get to make a choice about.

The choice is how long to insure it for. You can cover ordinary payroll in full, limit it to a set number of days after the loss (30, 60 and 90 are the usual Canadian options, and some insurers offer 180), or exclude it entirely. Every step down that list cuts the value you must insure, and cuts your premium with it.

It also cuts your workforce. A ninety-day limitation on a fire that closes you for a year means wages for your general staff stop in month four, while the rebuild runs for another eight. You could finish the building and reopen without the crew who knew how to run it, and the recovery you insured for takes far longer than the money assumed.

There are situations where limiting payroll is sensible, usually where staff are genuinely easy to replace. There are others where it is close to reckless, including any business with skilled trades, long training times, or a union agreement that obliges you to keep paying regardless of what the insurance does. The point is that this should be an explicit decision, not something inherited from whatever the last renewal happened to carry.

Which fixed costs are insured

Under the Profits form the answer is written into the declarations. Gross profit is net profit plus your insured standing charges, and the standard wording insures all standing charges unless the declarations specify a list, in which case only the listed ones are covered. If someone once typed a short list onto that page, everything missing from it is uninsured, and there is nothing on the face of the policy to draw your eye to the omission.

Three things are never standing charges under that wording: depreciation of stock, bad debts, and wages and salaries other than those to permanent staff, foremen and important employees whose services would not be dispensed with if the business were interrupted.

It is measured on next year, not last year

Under the Gross Earnings form the coinsurance basis is the value for the twelve months following the start of the loss, not the twelve months before it. So the test is applied against what your business would have earned had the fire never happened, including the growth you were on track for and the prices you would have been charging.

Twelve months is a default, not an answer

Most policies carry a twelve-month indemnity period because that is what the form arrives with. It is rarely the right number. The period must cover rebuilding the premises and winning your customers back, and a commercial rebuild alone can run twelve to twenty-four months once design, permits and contractor availability are counted.

On the Profits form, a longer period also means a larger sum insured, because the money must stretch across the whole period. Twenty-four months needs roughly twice the annual figure. That is a real premium conversation, but it is a far better one to have now than during a claim.

What it does not cover unless you ask

  • Damage somewhere else. Standard business interruption responds to physical damage at your own premises. A supplier burning down, a key customer closing, or damage to a neighbour that stops people reaching you all need contingent business interruption, denial of access, or service interruption extensions.
  • Utility failure. A power or water outage that shuts you down without damaging anything of yours generally needs a service interruption extension, and often one that covers overhead transmission lines specifically.
  • Extra expense on its own. The cost of a temporary location, expedited freight and overtime to keep trading is sometimes a separate item with its own limit rather than part of the main one.
  • Anything without physical damage. This is the lesson of the pandemic litigation. Business interruption is triggered by covered damage. No damage, no claim, however real the loss.

The one thing worth remembering

The building is the easy part. It is visible, a contractor can price it, and everyone remembers to insure it. The income the building was generating is invisible, nobody prices it unprompted, and it is the thing that decides whether you reopen.

Find out whether your income is insured.

Send us your declarations page and a licensed Alberta broker will check which form you are on, whether your limit matches your figures, how long your indemnity period runs, and which extensions you are missing.

Send us your policy for a review

Sources

Common questions

Common questions.

What is business interruption insurance?

Business interruption insurance replaces the income your business would have earned if a covered event had not stopped your business from operating, and it pays the fixed costs that keep running while your business is shut down. It is an endorsement to your property policy, not a separate contract, so it only responds when there is covered physical damage.

What is the difference between the Gross Earnings form and the Profits form?

The Gross Earnings form pays until the damaged property is repaired or could reasonably have been repaired, then stops, even if your sales are still depressed. The Profits form keeps paying until your income is back to pre-loss levels, up to an indemnity period you choose. Gross Earnings carries a coinsurance percentage stated in your declarations, usually 50% or 80%. The Profits form carries a 100% coinsurance requirement, so there is no margin built into it at all.

How do I calculate my business interruption limit?

Start with your annual sales, then deduct only the costs that stop when sales stop: stock you buy to sell, packaging, freight, and the materials and outside services you use up delivering the work. What is left is what you have to insure. Project that figure forward, because the clause is measured against what you would have earned after the loss rather than what you earned last year, then apply your coinsurance percentage. Your policy may call sales "turnover" and those deducted costs "uninsured working expenses", but the arithmetic is the same either way.

Is business interruption measured on last year or next year?

Next year, and this is where most businesses get caught. The Gross Earnings form measures coinsurance against the value for the twelve months following the loss, not the twelve months before it. If you insured last year’s figures and the business has grown, or prices have risen, you are already short before anything goes wrong.

Can I deduct payroll from my business interruption values?

Not as a variable cost, and doing so is a common and expensive mistake. Only costs that fall away in direct proportion to sales come out. Wages keep running when sales stop, and the whole point of the coverage is to hold your team together so you have a business to come back to. There is a separate, deliberate way to reduce payroll in the values, which is the ordinary payroll option, and that is a decision to make on purpose rather than by treating wages as a cost of sales on the worksheet.

What is ordinary payroll in business interruption insurance?

Ordinary payroll is the entire payroll expense for all employees of the insured except officers, executives, department managers and employees under contract. Those excepted salaries are treated as standing charges and remain insured, on the reasoning that a business cannot dispense with its management and still reopen. Ordinary payroll is the portion you can choose to insure in full, limit to a set number of days, or exclude.

Should I limit or exclude ordinary payroll to save premium?

Sometimes, but go in with your eyes open. Limiting ordinary payroll to 30, 60 or 90 days reduces the value you insure and therefore your premium. It also means wages for your general staff stop on that day while the rebuild continues, and people leave. It can be reasonable where staff are genuinely easy to replace. It is a poor trade where you rely on skilled trades, long training times, or where a union agreement obliges you to keep paying anyway.

What are insured standing charges?

Under the Profits form, gross profit is net profit plus your insured standing charges, meaning the fixed costs that keep running whether you are trading or not: rent, utilities, insurance, loan payments, management salaries and professional fees. The standard wording insures all standing charges unless the declarations specify a list, in which case only the listed ones are covered. Depreciation of stock, bad debts, and wages other than to permanent staff and key employees are never standing charges.

How long should my indemnity period be?

Longer than the twelve months most policies default to. The period must cover rebuilding the premises and winning your customers back, and a commercial rebuild alone can run twelve to twenty-four months once design, permits and contractor availability are counted. Brokers commonly recommend 24 to 36 months.

What happens if my business interruption limit is too low?

The coinsurance clause reduces your claim in the same proportion you fell short, exactly as it does on the building. Insure 70% of what the clause required and a covered interruption is paid at roughly 70%, and the reduction applies to every claim rather than only a catastrophic one. The gap comes out of the cash flow of a business that has just stopped earning, which is the worst possible moment to find it.

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